At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

Delta’s brand is based on best-in-class operational performance, the foundation of which is providing safe and reliable aircraft for our customers’ travel experience. The Operations Initiatives Value & Measurement team defines, measures, and promotes our progress toward our Ops Beyond 100 reliability goals.

The Analytics Leader collaborates with front-line operators, strategy teams, divisional leadership, finance, technology, and analytic professionals to develop business cases and measurement plans for the most essential strategic priorities. We are looking for data curious candidates that seek to understand process and can connect with our business partners to leverage data to drive improvement, delivering projects end-to-end: gathering business requirements, working with diverse stakeholders, and delivering results to the stakeholder without much oversight from a supervisor.

Data has transformed the way Delta operates, and the Value & Measurement team is core to our culture of accountability to value. The team leverages the data environment to deliver forward-looking insight to business leaders through a variety of analytical techniques. You’ll be empowered to drive innovative analyses using both structured and unstructured data, flagging opportunity areas every step of the way.

Key responsibilities include:

• Build and vet business cases for IT Capital & AI/ML development to maximize Ops Beyond 100 value capture across all digital projects
• Understand the business operation and how the data represents performance or process
• Locate and extract data from a variety of sources for use in analysis, models, and project development
• Use descriptive, diagnostic, and predictive analytical techniques to highlight business challenges, potential solutions, and relevant tradeoffs
• Leverage emerging technologies and identify efficient and meaningful ways to communicate data and analysis in order to satisfy divisional needs
• Develop and improve automated reports, analyses, or dashboards to support senior divisional leaders and the front-line employees
• Maintain productive ways of working across cross-functional teams of technology SME’s, Ops analytics professionals, and business end users to maximize impact
• Communicate effectively with all stakeholders across project portfolio

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

• Previous experience supporting initiatives across a variety of divisions, including Crew Resources, Flight Operations, Airport Customer Service, Technical Operations, Digital, Ops Analytics, Network Planning, etc.
• Master’s Degree in Data Science or similar analytic field OR equivalent work experience